Answertic

Our vision on privacy

As a company, we put people at the center of everything we do. We believe technology only makes sense when it builds trust. Transparency is not an add-on to our process — it is an essential part of how we work.

Protecting the personal data we process is fundamental to us. We process personal data of clients, potential clients, subscribers, and anyone who contacts us.

When processing personal data in Colombia, we comply with Law 1581 of 2012 and other applicable regulations.

In this policy, we explain how we protect your privacy and how we manage your personal information.

Who processes your personal data?

AnswerTIC S.A.S.

Cali, Colombia

contacto@answertic.co

What personal data do we process?

We process data you provide directly or that we obtain from public sources when legally permitted.

Full name
Identification number (Tax ID/Passport)
Correspondence address
Contact phone number
Email address
Company name and position
Contractual and commercial information
Data necessary to provide our technological services

For what purposes do we process your data?

✦ Execute the terms of contracts or service agreements

✦ Manage client accounts and technical support

✦ Provide technological services and software development

✦ Handle billing, collections, and payments

✦ Comply with legal and tax obligations

✦ Send informative communications about our services if you have given us your authorization

✦ Protect our legitimate interests without affecting your fundamental rights

How do we protect your data?

We implement high-level technical and organizational measures, including encrypted access controls, multi-factor authentication, and internal security protocols to prevent unauthorized access, loss, or modification of your data.

How can you exercise your rights?

According to law, you have the right to know, update, and rectify your personal data, request proof of the authorization granted, be informed about the use of your data, revoke authorization, and/or request the deletion of the data.

We will respond to your request within a maximum period of 15 business days.

Send to:

contacto@answertic.co

Supervisory authority

Superintendence of Industry and Commerce (SIC)

Answertic – Software Factory de Alto Nivel